(Solution) ICS Learn 5C001 1.4 Technology for delivering better patient care and employees experience
1.4 Technology for delivering better patient care and employees experience
Delivering Better Patient Care– For Chaffinch Group, an example can include “Smart Sensing Mattress”.
The identified technology is appropriate to detect vital signs for health abnormalities such as heart rate, respiratory and sleeping quality. The smart sensors would be set in a manner they alert the nurses/care professionals in shift remotely. With the system shared with a family representative, they would be able to see the changes. The positives of this is reducing risks of fall, pressure and deteriorating care.
Impact on Patient Care Working
By rolling out the technology, patients care would be enhanced. This is through timely monitoring of their health wellbeing and intervening immediately upon noting any abnormality.

The employees would be target-specific on the residents to be cared for hence efficient. By being reassured that the technology is effiiently, trust-relations would be enhanced amongst the Calmere House stakeholders.
For disadvantages, it is cost-intensive investing on the technology in acquisition and maintaining. Also, in line with CIPD (2025c), employees would need access to capacity development opportunities through effectively using the systems lowering inefficiency in workplace.
Improving Employees Experiences– In Chaffinch Group, a relevant technology include “Digitisation of Communication and HR technology Platforms”. The relevance of this technology is to guide how they schedule functions, update policy, L&D opportunities and performance-based feedback.
The appropriateness of the technology is readily available at the click of the employees in their gadgets. According to CIPD (2023), this enhance rebuilding their reliance on receiving emails only from the management. The engagement would be enhanced, streamlined operations with information maintained.
Impact on Employees Work Experiences
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